Menu & Search
           1904556600
Speak to our friendly team
Contact Us Now

Pryers helped Emily claim compensation following an operation to remove excess skin from her lip left her disfigured.

Initial Treatment

Emily attended her GP as she noticed there was an excess piece of skin hanging down from her top lip which covered her teeth when she smiled. The GP reassured her it was nothing sinister but Emily wanted it investigating as her employment involved public speaking and she was embarrassed by the sight of her smile.

Emily was referred to hospital and saw a consultant. It was noted that there was nothing sinister about the piece of skin, but it was noted that it could be removed if it was affecting her. Emily opted to have an operation to remove the piece of skin.

Operation to Remove Excess Skin

During the operation, the surgeon removed too much tissue from Emily’s top lip on the right side. This meant that the right side of her top lip did not look as full as the left side and did not meet the bottom lip on the right side, but it did on the left side. This resulted in people always being able to see her teeth through the gap on the right side.

Emily was immediately aware of this and raised it with the surgeon after the procedure. She was simply told that the swelling was causing the gap and once it had gone down the gap would reduce.

Further Treatment and Investigations

Over the following year, Emily had a number of follow up appointments and was advised to massage the lip daily to help break down the scar tissue in the lip. Emily did this on a daily basis but it made no difference.

Eventually, Emily was advised that she could have further corrective surgery to either put more tissue back into the right side of the lip or to have some tissue removed from the left side of the lip, in an attempt to even out the appearance of the top lip. Emily was happy to have further surgery but this was never arranged by the Trust. Emily has been left with this permanent disfigurement ever since.

Pryers Help Emily get Compensation

Emily decided to make a medical negligence claim as the trust were no longer dealing with her problem. Emily brought her case to Pryers as she was aware that Pryers specialise in these kinds of cases.

Detailed and thorough investigations were carried out and a settlement of £22,000 was secured for Emily to compensate her for the physical pain and discomfort and psychological injury she received as a result of the poorly carried out surgery, the compensation also provided an amount for the additional surgery Emily would need if she decided to have corrective surgery in the future.

Settlement £22,000
Start Your Claim Today1904556600
Tell us about your case

Just send us a little bit about yourself and your claim and we will respond within 24 hours.

Get In Touch
Latest News

Breast Cancer Awareness is more important than ever, in 2020

This Breast Cancer Awareness month we must remember not to allow the difficulties we are confronting because of COVID-19 to blind us from the […]

Read More

York Community Pride Awards 2020

2020 marks Pryers’ sixth year sponsoring the York Community Pride Awards. And it has definitely been the most unusual year, yet. We have sponsored […]

Read More

Queen’s Medical Centre maternity neglect

An inquest last month found that neglect by staff at Nottingham University Hospitals contributed to the death of a baby. Wynter Andrews was born […]

Read More

Take a look back through our complete news archive

Follow us on Twitter

It's important to stay safe when driving. Make sure you drive at a speed which enable you to react accordingly.

#RoadSafety #SafeDriving #Cycling

This month is #BreastCancerAwarenessMonth

Early diagnosis is vital for recovery, but do you know what to look out for? If you’re unsure, check out our guide to remind yourself of those key changes that you should be aware of. If in doubt speak to your GP

https://www.pryers.co.uk/resources/breast-cancer-causes-diagnosis-and-treatment/

Load More...