Paul attended his local hospital following a diagnosis of gallstones. He was informed that the best treatment would be to remove the gallbladder and gallstones. Paul attended the surgery to remove his gallbladder (Cholecystectomy) and was told that the operation went to plan with no complications. Paul was delighted as he was now symptom-free for the first time in a long time.
However, within 8 months Paul began to experience vomiting and epigastric pain, pain just under his ribs and at the top of his abdomen. Paul attended A&E and was admitted to the surgical ward with suspected gallstones. Paul thought this was impossible as he had his gallbladder removed.
Following an investigation, it transpired that Paul was suffering from gallstones and only a portion of his gallbladder had been removed, not the whole organ as was originally intended.
This led to Paul having to have the procedure again. Paul had the rest of his gallbladder successfully removed and has remained symptom-free.
Paul received £10,000 in compensation from the NHS for the additional procedure which should not have been required. Paul is delighted that the error in the original surgery has been acknowledged and now that he is symptom-free, he can move on with his life.