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The claimant worked at Heathrow Airport as an aircraft cleaner. During her work cleaning inside a ‘Jumbo’ jet, a seat collapsed on her leg causing injury. Liability was accepted initially but when the insurers realised that the injury was potentially more serious than they had first thought, and thus potentially more valuable, the insurers attempted to resile from the admission. After lengthy negotiations with the insurers, the claim was settled.

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Settlement £18,000
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