Dentist checkup

General Dental Neglect

General Dental Neglect at a Glance

If you have experienced any of the following you may be eligible to claim for general dental neglect.

  • Failure to detect and treat decay
  • Injury caused by a drill or other dental equipment
  • Failure of fillings
  • Poor hygiene and infection control

If you have any concerns over the dental treatment which you have received, contact our expert team today for confidential, no-obligation advice about your dental negligence claim. 

The dentist examines the patient's teeth.

General dental neglect can take many forms, here are just a few, if you think you have the grounds to make a claim get in touch for an informal chat.

Failure to detect and treat decay

Regular dental check-ups are recommended so that tooth decay can be detected at an early stage. Unfortunately, some dentists fail to notice decay or fail to perform regular x-rays, missing decay under fillings or between teeth. A patient may then need Root Canal Treatment or a tooth (or teeth) may need extracting.

Injury caused by a drill or other dental equipment

A dentist must exercise great care when using the dental drill or other equipment. Unfortunately, there are a number of dental negligence claims where dentists have caused injury to the tongue, face or lips of a patient, including lacerations or burns.

dental equipment at clinic

Failure of fillings

Fillings are a technical procedure and if a mistake is made the filling can fail prematurely. Other common mistakes include a failure to remove all of the decay in the tooth before the filling is placed or the filling overhangs the tooth, trapping food.

Poor hygiene and infection control

In recent years there have been a number of high profile cases reported in the media where dentists have failed to wash their hands and change gloves between patients. There have also been allegations that some dentists have failed to properly sterilise and decontaminate equipment and instruments. This negligence can lead to cross-infection and unnecessarily increases the risk of patients contracting viruses such as Hepatitis C and HIV.

If you have any concerns over the dental treatment which you have received or think you’ve been a victim of general dental neglect, contact our expert team today on 01904 556600 for a confidential, no-obligation, discussion about your dental negligence claim. Alternatively, email us or fill in the form below and we will contact you.

General Dental Neglect Success Stories

Compensation for nerve damage during dental surgery

56 year old Kee Wong Shum came to Pryers to claim compensation for nerve damage he suffered during dental surgery. A cosmetic dental procedure Kee Wong Shum felt unhappy with the appearance of his teeth, and it had affected his confidence for a long time. He decided to have a dental implant to help him […]

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£11,000 Settlement

Man in pain from toothache raising hand to face

Compensation for Surgery without Consent

Pryers helped Kirsty claim compensation after undergoing a different surgery than planned which led to nerve damage in her mouth. She had avoided wisdom teeth extraction for years knowing the risks. So when they performed this surgery without her consent, it surprised her. Wisdom Teeth Complications Kirsty, a young telephone customer service advisor, enjoyed balancing […]

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£70,000 Settlement

Dentist Extracts Teeth Instead Of Exposing Them In £5,000 Dental Negligence Claim

Pryers Solicitors successfully represented Sonia, 42, in a dental negligence case. On the 10th October 2014, Sonia attended surgery to have the UR3 and UL3 teeth exposed. However, instead of exposing the teeth, the dentist extracted both of her teeth. A letter of claim was served in 2017, and the defendant admitted liability. Pryers Solicitors […]

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£5,000 Settlement

Key People


Robyn Hawxby


Robyn Hawxby qualified as a solicitor in 2002. She joined Pryers in 2008 as an Associate, after working at another local law firm [...]Read more
Jonathan Gray

Jonathan Gray

Solicitor & Professional Support Lawyer

Jonathan Gray graduated from Nottingham Law School in 2009 with a law degree. He went on to study the Legal Practice Course [...]Read more
Hannah Cazaly

Hannah Cazaly


Hannah Cazaly is a Solicitor at Pryers, specialising in medical negligence and dental negligence claims. Hannah graduated [...]Read more