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I have been working in the claims industry since 1999, spending time working in both the claimant and defendant areas.

I live in Wakefield and enjoy keeping fit, I love a challenge so enjoy facing into activities like the Yorkshire Total Warrior and Ninja Warrior. Family is important to me, so a lot of my spare time is spent doting on my nieces.

In 2008 I discovered my passion for helping clients when I began handling legal claims for those injured in an accident. I then had the opportunity to work in several different management roles, concentrating on developing teams and processes designed to help clients both in high volume (Fast Track) and for those who were more seriously injured (Multi Track).

At Pryers I head the operation, concentrating on performance management, product development and ensuring the welfare and development of my colleagues.

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Each year #CarersWeek brings awareness to the challenges and achievements of unpaid carers across the UK. This week, our colleague Lynn talks about her experiences working at Pryers whilst caring for her husband

Today we're celebrating #WorldBloodDonorDay. Blood is an important resource for both planned and urgent treatments. It helps patients suffering from life-threatening conditions live longer and with a higher quality of life. Signing up to donate is easy

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