Menu & Search

Last November, it was reported that the A&E safety rating at Doncaster Royal Infirmary hospital had been downgraded to inadequate with the bosses being told they needed to take immediate action. However, when the Care Quality Commission recently undertook an inspection there, they discovered some alarming results. They found that receptionists within the NHS are now being forced to work as “floor workers” in order to help with the overstretched A&E department.

Their report, which was published last week, went into detail about how the unqualified clerical staff did not have the training that was required to correctly identify deteriorating patients or those who required immediate assistance.

It also mentioned how both adults and children who visit this hospital will be much more susceptible to risk due to the untrained and reduced staff.

The CQC’s deputy chief inspector of hospitals in the North, Ellen Armistead commented:

“Concerns identified at the previous inspection had not been fully addressed. We still had concerns about the risks posed to patients and the potential to cause harm.”

This alarming report indicated that the hospital, which treats over 100,000 patients a year, does not have enough paediatric nurses available, which is a huge concern.

The Chief Executive, Richard Parker, indicated that they will be immediately working towards making the changes the “CQC’s concerns regarding assessments and observation of patients.”

He claimed that the observational assessments where being made by trainee nurses and the reception staff who operated as “floor walkers” were assisting patients and raising any concerns they had if they were deteriorating.

They are looking to increase the number of paediatric staff they have available within the hospital.

The staff lacked the skills required in order to provide life or death services and performed initial assessments in plain-view of other patients, which offered very little or no privacy, dignity or confidentiality, which every patient is entitled to.

The hospital will be working to improve their recent inadequate feedback to ensure that it is completely up to the standards that the patients deserve. It’s an alarming report that has been taken on board by the hospital and improvements will be made immediately.

Start Your Claim Today Call 01904 556600
Tell us about your case

Just send us a little bit about yourself and your claim and we will respond within 24 hours.


Get In Touch
Latest News

NHS declares national emergency over TPN IV feed shortage

The NHS has declared a national emergency over a shortage of intravenous feed, vital to hundreds of vulnerable patients. Total Parenteral Nutrition, also known […]

Read More

Experts Express Doubt On Announcement of ‘New’ Money for the NHS.

Boris Johnson has announced plans to spend £1.8bn more on the National Health Service. In a written statement, Johnson said: “It is thanks to […]

Read More

NHS Waiting Times Hit All Time High

Newly released figures have revealed that the number of NHS patients forced to wait more than six months for treatment has hit an all-time […]

Read More

Take a look back through our complete news archive

Follow us on Twitter

Have you ever wondered what happens inside the NHS when a mistake is made?

This video shows how the NHS react to mistakes in order to try and prevent mistakes from reoccurring.

https://t.co/EJnoCIwFvg

Following the Listeriosis outbreak, earlier this year, the Government has announced a review into hospital food, with the aim of improving public confidence by setting clear ambitions and delivering high-quality food.

https://t.co/mLF3Ktwkrv

Load More...